Privacy Notice

This Privacy Notice (this “Notice”) explains how TALENTnext and its affiliates including Signal 88, LLC (together, “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes information about you when you use our public-facing websites, including teamsignal.com and lots.teamsignal.com and any other public-facing website, microsite, landing page, or campaign that links to this Notice (collectively, the “Public-Facing Websites”), our password-protected websites, including portal.teamsignal.com (the “Secure Websites”), our password-protected applications, including Edge and Sales Enablement Tool (“SET”, and together with Edge, the “Secure Apps”), and certain third-party websites or applications used in connection with franchise development that are not owned by us but through which information may be submitted to us (the “Franchise Sites”), our third-party recruiting and applicant communication platforms used by us and franchisees to communicate with job applicants via SMS and other channels, which may include Avenu or TextUs (the “Recruiting Platforms”), and together with the Public-Facing Websites, Secure Websites, Secure Apps, Franchise Sites, and Recruiting Platforms, the “Website”). All Public-Facing Websites, Secure Websites, Secure Apps, Franchise Sites, and Recruiting Platforms that are governed by this Notice will link to this Notice or otherwise inform users of its application.

This Notice is governed by and subject to the Terms of Use located at https://www.talentnexthq.com/terms-of-use/ (the “Terms of Use”). This Notice is incorporated into and made a part of the Terms of Use. Any capitalized terms used in this Notice but not otherwise defined herein shall have the meanings ascribed to them in the Terms of Use. Likewise, any capitalized terms used in the Terms of Use but not otherwise defined therein shall have the meanings ascribed to them in this Notice. In the event of any conflict between this Notice and the Terms of Use, the Terms of Use shall control, except with respect to matters specifically addressed in this Notice relating to our data privacy and data protection practices.

This Notice does not apply to third-party platforms, products, or services that we use as a customer or merely link to through the Website (for example, Sage Intacct or Shopify), and it does not apply to any website, application, or service that has its own separate privacy notice or policy, even if it is referenced on the Website. Those platforms, products, and services have their own privacy terms and notices.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Notice.

We operate the Website and are responsible for how your personal information is used as described in this Notice.

If you have questions, concerns, or requests about this Privacy Notice or how we handle your information, you can contact us at:

When you use forms or other features on our Website, such as when you express interest in a franchise, contact us, request information, or otherwise interact with us, we may collect:

If you move past the initial screening step, we may invite you to use a Secure Website, Secure App, or another password-protected tool to provide additional details. Certain Franchise Sites or other third-party tools used in connection with franchise development may also be subject to their own terms, conditions, or privacy notices.

We do not collect payment card details through the public-facing portions of the Website covered by this Notice. If you make a purchase through a third-party platform, such as Shopify, that platform handles your payment information under its own privacy policy and payment terms.

When you visit the Website, we and our service providers may automatically collect certain technical and usage information using cookies and similar technologies. This information may include:

We use cookies and similar technologies on the Website. Where required by law, we obtain your consent before placing certain non-essential cookies. You can manage your cookie preferences as described in Section 7.2. The types of cookies we use include:

We do not use Website cookies to sell your personal information or to support third-party behavioral advertising campaigns for unaffiliated advertisers.

You can manage your cookie preferences and learn more about your choices in Section 7.2 below.

SET offers an optional feature to authenticated users that allows you to connect a Google account (Gmail, Google Calendar, or Google Contacts) so that certain Google user data can be synced within SET. When you connect a Google account, we access and sync this data through our integration provider, Nylas, Inc. (“Nylas”). Depending on the permissions you grant, this data may include email messages and related metadata; calendar and calendar event information; and contact records.

We use the information we collect for the following reasons:

We do not sell your personal information for monetary consideration, and we do not share your personal information with unaffiliated third parties for cross-context behavioral advertising.

We may share your information with:

We do not allow third parties to use information they get from our Website to sell it or to run their own unrelated marketing campaigns.

If you opt in to receive text messages from us or on our behalf through our Recruiting Platforms, the following applies:

You may receive text messages (SMS/MMS) regarding recruiting activities, job opportunities, interview scheduling, onboarding updates, and employment-related communications as part of the “Recruiting Updates” program. Message frequency varies. You may opt out at any time by replying “STOP” to any message. After opting out, you will receive a confirmation message and will no longer receive text messages from us through that program. Reply “HELP” to any message for assistance or contact us using the details in Section 1. Message and data rates may apply depending on your wireless carrier and plan. Your consent to receive text messages is not required as a condition of employment or consideration for employment. Messages may be sent using automated technology.

For more information about how we handle your personal information in connection with text messages, see the rest of this Privacy Notice. For platform-specific terms, please review the terms of service posted or provided by our Recruiting Platforms, as applicable.

We are based in the United States, and many of our systems and service providers are also located there.

If you are outside the United States, this means your information may be transferred to and stored in countries that may have different data protection laws than your own. When required by law, we use safeguards to protect your information when it is transferred.

Google user data synced through SET’s Google account integration is stored within our application infrastructure, using Nylas as our integration provider.

Your personal information may be processed and stored in the United States and other countries where our service providers operate. When your information is transferred outside Canada, it may be accessed by courts, law enforcement, and national security authorities in those countries in accordance with their laws. By using the Website and providing us with your information, you consent to such transfers. You have the right to withdraw this consent at any time by contacting us as set out in Section 1, though this may limit our ability to provide services to you.

When you connect a Google account (Gmail, Google Calendar, or Google Contacts) to SET, we access, sync, and store certain Google user data through our integration provider, Nylas. Depending on the permissions you grant, this data may include email messages and related metadata; calendars and calendar events; and contact records. We access this data only to display information on property records within SET by matching email recipients with their associated contacts, as described in Section 3. This feature is accessible only to authenticated users after logging into SET. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

How long we keep it. We retain synced Google user data only for as long as your Google account remains connected to SET and for as long as reasonably necessary to provide the synchronization feature described in Section 3.

How you can delete it. You may disconnect your Google account or delete your synced Google data at any time through your SET account settings. You may also revoke our access directly through your Google Account permissions page at https://myaccount.google.com/permissions. When you disconnect or unlink your Google account from SET, we will revoke the associated OAuth tokens and permanently delete all Google user data synced into SET.

If you receive marketing or informational emails from us, you can:

We may still send you important, nonmarketing messages, such as responses to your inquiries.

You can control cookies in several ways:

If you block or delete certain cookies, or if you withdraw your consent for non-essential cookies, some parts of the Website may not work properly. You can change your cookie preferences at any time using the methods described above.

If you are a California resident, the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”) provide you with specific rights regarding your personal information.

We collect the following categories of personal information:

We collect this information from you directly, automatically through cookies and similar technologies, and from third-party service providers and franchise development platforms.

We use the categories of personal information listed above for the business and commercial purposes described in Section 3 of this Notice, including to operate the Website, respond to franchise inquiries, manage business relationships, analyze and improve our services, and comply with legal obligations.

We do not “sell” personal information as that term is defined under the CCPA. We do not “share” personal information for cross-context behavioral advertising as that term is defined under the CCPA. This includes Google user data synced through SET, which we do not sell or share for cross-context behavioral advertising.

We may disclose the categories of personal information listed above to the categories of third parties described in Section 4, including service providers, our affiliated entities, professional advisors, legal authorities, and in connection with business transfers. This includes disclosing Google user data synced through SET to Nylas, our integration/service provider, as described in Section 4. We have disclosed personal information to service providers and business partners for business purposes in the preceding 12 months.

We do not collect or process “sensitive personal information” as defined by the CPRA through the Website covered by this Notice.

We retain personal information as described in Section 11 of this Notice.

California residents have the following rights:

To exercise your right to know, delete, or correct, you or your authorized agent may submit a request by:

When you submit a request, we will verify your identity by matching the information you provide with information we have on file. For requests to know specific pieces of information or to delete, we may require additional verification. We will respond to verifiable requests within 45 days of receipt, or notify you if we need more time (up to 90 days total).

You may designate an authorized agent to submit requests on your behalf. We will require written proof that the agent is authorized to act on your behalf, or a valid power of attorney. We may also require you to verify your identity directly with us.

We recognize opt-out preference signals transmitted by browsers or devices in a legally compliant manner. If you enable a legally recognized opt-out preference signal (such as Global Privacy Control), we will treat it as a request to opt out of the sale or sharing of personal information for the browser or device from which the signal is sent. Because we do not currently sell or share personal information as defined under the CCPA, enabling such signals will not change our data practices, but we honor these signals to the extent required by law.

California Civil Code Section 1798.83 permits California residents to request certain information about disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes as defined by this law.

If you are a resident of Canada, Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, for Quebec residents, Quebec’s Act respecting the protection of personal information in the private sector (commonly known as “Law 25”), provide you with specific rights regarding your personal information.

We collect, use, and disclose your personal information with your consent, which may be express or implied depending on the sensitivity of the information and the circumstances. By using the Website and providing us with your information, you consent to our collection, use, and disclosure of your personal information as described in this Notice. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, contact us using the details in Section 1. Withdrawing consent may limit or prevent our ability to provide certain services to you.

Canadian residents have the following rights:

If you are a resident of Quebec, you have additional rights under Law 25:

To exercise any of these rights, contact us using the details in Section 1.

We will respond to your request within the time required by applicable law (generally within 30 days under PIPEDA, or as otherwise required by provincial law). We may need to verify your identity before responding to your request. In some cases, we may charge a minimal fee to cover our costs of responding to your request, as permitted by law.

As described in Section 6, your personal information may be transferred to and processed in the United States and other countries. When your information is in another country, it may be accessed by courts, law enforcement, and national security authorities in accordance with the laws of that country.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Notice or as required by law, as described in Section 11.

If you have concerns about how we handle your personal information, please contact us first using the details in Section 1. If you are not satisfied with our response, you may file a complaint with:

The Website is not directed to children, and we do not knowingly collect personal information from anyone under the age of 13. We also do not knowingly collect personal information from individuals under the age of 16 in connection with the public-facing franchise inquiry process. If you believe a child has provided us with personal information in violation of this policy, please contact us so we can delete it.

We use safeguards (technical and organizational measures) designed to protect your information from being lost, misused, or accessed without permission.

However, no website or internet system is 100% secure. We cannot promise or guarantee perfect security, but we work to protect your information.

The Website may link to other sites or services that we do not control (for example, third-party platforms such as Shopify or other partners). This Privacy Notice does not apply to those other sites or services. We are not responsible for their content or privacy practices. You should read their own privacy notices.

Additionally, when you use a Franchise Site, your use may also be subject to the applicable privacy policies, terms of use, and other policies of the operator of that Franchise Site, which may include its own data collection, use, and sharing practices. We encourage you to review all applicable policies to understand how your information may be collected, used, and protected in connection with your use of a Franchise Site.

We keep your information for as long as we reasonably need it to:

When we no longer need your information, we will delete it or anonymize it.

For video content submitted through the Next In Leadership program or similar features, published videos may remain publicly available on our Website and social media platforms unless you request removal. To request removal of a published video, contact us using the details in Section 1. We will use reasonable efforts to remove your video from our platforms, though we cannot guarantee removal from third-party platforms or cached versions beyond our control.

We may update this Privacy Notice from time to time. When we do, we will change the “Last updated” date at the top of this page. In some cases, we may also give you a more direct notice (for example, by posting a banner on the Website).

If you continue to use the Website after we post changes, that means you accept the updated Notice. For material changes, we will provide advance notice and, where required by law, obtain your consent before the changes take effect.